Terms of service

1. Acceptance of Terms

By purchasing products from [Your Company Name], visiting our website, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Products & Intended Use

Our products are intended for professional or industrial use, including but not limited to:

  • Diamond blades
  • Core drill bits
  • Grinding and polishing tools
  • Stone, concrete, and masonry cutting equipment

Customers are responsible for:

  • Using products safely and according to manufacturer recommendations
  • Following all OSHA and local safety regulations
  • Ensuring compatibility with their equipment

Improper use voids any applicable warranty or return eligibility.

3. Pricing & Availability

Prices are subject to change without notice.

We reserve the right to:

  • Correct pricing errors
  • Limit quantities
  • Refuse or cancel orders at our discretion
  • Discontinue products at any time

In the event of an order cancellation, customers will receive a refund for the canceled portion.

4. Payment Terms

Payment is required before shipment unless otherwise agreed in writing.

Accepted payment methods may include:

  • Credit/debit cards
  • Bank transfers
  • Approved business accounts
  • Other payment methods listed at checkout

Chargebacks filed without first contacting us for resolution may result in account restrictions.

5. Shipping & Delivery

Delivery dates are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs
  • Supply chain interruptions
  • Incorrect customer information

Risk of loss transfers to the customer once the order is delivered to the carrier.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Used diamond tools and consumable products are generally non-refundable unless defective upon arrival.

7. Limited Warranty

We warrant that products will be free from manufacturing defects upon delivery.

This warranty does not cover:

  • Normal wear and tear
  • Improper installation
  • Dry use damage on wet-use blades
  • Overheating
  • Abuse or misuse
  • Use outside recommended RPM ranges

Our liability is limited to replacement, store credit, or refund at our discretion.

8. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] shall not be liable for:

  • Indirect damages
  • Lost profits
  • Project delays
  • Labor costs
  • Equipment damage
  • Personal injury resulting from improper product use

Maximum liability shall not exceed the purchase price of the product.

9. User Conduct

Customers agree not to:

  • Misuse the website
  • Attempt fraudulent purchases
  • Resell counterfeit versions of our products
  • Violate applicable laws or regulations

We reserve the right to suspend accounts or refuse service.

10. Intellectual Property

All website content, logos, product images, and branding are property of [Your Company Name] and may not be copied or used without permission.

11. Governing Law

These Terms shall be governed by the laws of the State of [Your State], without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms of Service at any time. Updated terms become effective once posted on our website.